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Bus 401
Quiz 2 - Chapter 2
20
Business
Undergraduate 4
10/07/2012

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Term
Competitor Intelligence (CI) is a tool that can provide management with "early warnings" about both threats and opportunities.
Definition
True
Term
Emerging sociocultural changes in the environment include
Definition
the increasing educational attainment of women in the past decade.
Term
Reintermediation is responsible for an overall reduction in business opportunities.
Definition
False
Term
End users are:

a. the final consumers in a distribution channel.
b. usually the C in B2C.
c. likely to have greater bargaining power because of the Internet.
d. all of the above.
Definition
d. all of the above.
Term
The same environmental trend can often have very different effects on firms within the same industry.
Definition
true
Term
In most industries, new entrants will be a bigger threat because the Internet lowers entry barriers.
Definition
True
Term
Supplier power has increased because of the Internet for all of the following reasons except:

a. the growth of new Web-based businesses has created more outlets for suppliers to see to.
b. some suppliers have created Web-based purchasing systems that encourage switching.
c. the process of disintermediation makes it possible for some suppliers to reach end users directly.
d. software that links buyers to a supplier's website has created rapid, low-cost order capabilities.
Definition
b. some suppliers have created Web-based purchasing systems that encourage switching.
Term
Exit barriers arise from:

a. specialized assets with no alternative use.
b. governmental and social pressures.
c. strategic interrelationships with other business units within the same company.
d. all of the above.
Definition
d. all the above
Term
To illustrate interrelationships among different segments of the general environment: The persistence of large U.S. trade deficits (__________) has led to greater demand for protectionist measures, such as trade barriers and quotas (__________). These measures lead to higher prices for U.S. consumers and fuel inflation (__________).
Definition
macroeconomic, political/legal, macroeconomic
Term
Rivalry is most intense when there are high exit barriers and high industry growth.
Definition
False
Term
Which is considered a force in the "Five Forces model"?
Definition
Rivalry among competing firms.
Term
Buyer power will be greater when
Definition
it is concentrated or purchases large volumes relative to seller sales.
Term
A major sociocultural trend in the United States is the increased educational attainment by women.
Definition
True
Term
The more attractive the price/performance ratio of substitute products, the more tightly it constrains an industry's ability to charge high prices.
Definition
true
Term
Scanning the general environment would identify information on
Definition
The aging population and ethnic shifts.
Term
All of the following are important elements of the political/legal segment of the general environment except:

a. the deregulation of utilities.
b. The Americans with Disabilities Act (ADA).
c. the increased use of Internet technology.
d. increases in the federally mandated minimum wage.
Definition
the increased use of Internet technology
Term
ecause of the Internet and digital technologies, it is very difficult for suppliers to create purchasing techniques that lower switching costs.
Definition
False
Term
An end user's switching costs are potentially much higher because of the Internet
Definition
False
Term
Because the Internet lowers barriers to entry in most industries, it
Definition
increases the threat of new entrants.
Term
The use of the strategic groups concept is generally not helpful in charting the future directions of firms' strategies.
Definition
False
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