Shared Flashcard Set

Details

BA 316 Final
BA 316 at the University of Oregon
83
Management
Undergraduate 3
12/05/2011

Additional Management Flashcards

 


 

Cards

Term
Entrepreneurship
Definition
The pursuit of lucrative opportunities by enterprising individuals
Term
Small business
Definition
A business having fewer than 100 employees, independtly owned and operated, not dominant in its field, and not characterized by many innovative practices.
Term
Entrepreneurial Venture
Definition
A new business having growth and high profitability as primary objectives. 
Term
Entrepreneur
Definition
An individual who establishes a new organization without the benefit of corporate sponsorship.
Term
Intrapreneurs
Definition
New-venture creators working inside big companies.
Term
Franchising
Definition
An entrepreneurial alliance between a franchisor (an innovator who has created at least one successful store and wants to grow) and a franchisee (a partner who manages a new store of the same type in a new location).
Term
Transaction Fee Model
Definition
Charging fees for goods and services
Term
Advertising support model
Definition
Charging fees to advertise on a site
Term
Intermediary Model
Definition
Charging fees to bring buyers and sellers together
Term
Affiliate Model
Definition
Charging fees to direct site visitors to other companies' sites.
Term
Subscription Model
Definition
Charging Fees for site visits
Term
Side street effect
Definition
As you head down a road, unexpected opportunities begin to appear.
Term
Business Incubators
Definition
Protected environments for new, small businesses
Term
Intial Public Offering (IPO)
Definition
Sale to the public, for the first time, of federally regidtered and underwritten shares of stock in the company.
Term
Opportunity Analysis
Definition
NA descritption of the good or service, an assesment of the opportunity, an assesment of the entrepreneur, specification of activites and resources needed to translate your idea into a viable business, and your sources of capital.
Term
Business Plan
Definition
A formal planning step that focuses on the entire venture and describes all the elements involved in starting it.
Term
Legitamacy
Definition
People's judgment of a company's acceptance, appropriateness, and desirablility, generally stemming from company goals and methods that are consistent with societal values.
Term
Social Capital
Definition
A competitive advantage fromrelationships with other people and the image other people have of you.
Term
Skunkworks
Definition
A project team designated to produce a new, innovative product.
Term
Bootlegging 
Definition
Informal work on projects, other than those officially assigned, of employees' own choosing and initiative.
Term
Entrepreneurial Orientation
Definition
The tendancy of an organization to identify and capitalize successfully on opportunities to launch new ventures by entering new or established markets with new or existing goods or services.
Term
Managing Diversity
Definition
Managing a culturally diverse workforce by recognizing the characteristics common to specific groups of employees while dealing with such employees as individuals and supporting, nurturing, and utilizing their differences to the organizations advantage.
Term
Glass Ceiling
Definition
Metaphor for an invisible barrier that makes it difficult for women and minorities to rise above a certain level in the organization.
Term
Sexual Harassment
Definition
Conduct of a sexual nature that has negative consequences for employment.
Term
Affirmative Action
Definition
Special efforts to recruit and hire qualified members of groups that have beendiscriminated against in the past.
Term
Monolithic Organization
Definition
An organization that has a low degree of structural integration, employing few women, minorities, or other groups that differ from the majority, and thus has a highly homogeneous employee population.
Term
Pluralistic Organization
Definition
An organization that has a relatively diverse employee population and makes an effort to involve employees from different gender, racial, or cultural backgrounds.
Term
Multicultural Organization
Definition
An organization that values cultural diversity and seeks to utilize and encourage it
Term
Mentors
Definition
Higher-level managers who help ensure that high-potential people are introduced to top management and socialized into norms and values of the organization.
Term
Expatriates
Definition
Parent-company nationals who are sent to work at a foreign subsidiary
Term
Host-country Nationals
Definition
Natives of the country where an overseas subsidiary is located.
Term
Third-country nationals
Definition
Natives of a country otherthan the home country or the host country of an overseas subsidiary
Term
Inpatriate
Definition
A foreign national brought in to work at the parent company. 
Term
Ethnocentrism 
Definition
The tendacy to judge others by the standards of ones group or culture, which are seen as superior.
Term
Culture Shock
Definition
The disorientation and stress associated with being in a foreign environment. 
Term
Communication 
Definition
The transmission of information and meaning from one party to another through the use of shared symbols
Term
One-Way communication
Definition
A process in which information flows in only one direction-from the sender to the receiver, with no feedback loop.
Term
Two-Way Communication 
Definition
A process in which information flows in two directions--the reciever provides feedback, and the sender is receptive to the feedback
Term
Perception
Definition
The process of receiving and interpreting information
Term
Filtering
Definition
The process of withholding, ignoring, or distorting information.
Term
Web 2.0
Definition
A set of internet-based applications that encourage user-provided content and collaboration.
Term
Virtual Office
Definition
A mobile office in which people can work anywhere, as long as they have the tools to communicate with custmers and colleagues
Term
Media Richness
Definition
The degree to which a communication channel conveys information
Term
Reflection
Definition
Process by which a person states what he or she believes the other person is saying. 
Term
Downward Communication
Definition
Information that flows from higher to lower levels in the organizations hierarchy
Term
Coaching
Definition
Dialogue with a goal of helping another be more effective and achieve his or her full potential on the job.
Term
Open-Book Management
Definition
Practice of sharing with employees at all levels of the organization vital information previously meant for management's eyes only.
Term
Upward Communication
Definition
Information that flows from lower to higher levels in the organizations hierarchy
Term
Horizontal Communication
Definition
Information shared among people on the same hierarchical level
Term
Grapevine
Definition
Informal communication network.
Term
Boundaryless Organization
Definition
Organization in which there are no barriers to information flow
Term
Technology Audit
Definition
Process of clarifying the key technologies on which an organization depends.
Term
Make-or-Buy Decision
Definition
The question an organization asks itself about wherther to acquire new technology from an outside source or develop it itself
Term
Development Project
Definition
A focused organizational effort to create a new product or process via technological advances. 
Term
Sociotechnical Systems
Definition
An approach to job design that attempts to redesign tasks to optimize operation of a new technology while preserving employees' interpersonal relationships and other human aspects of work.
Term
Organization Development (OD)
Definition
The systemwide application of behavioral science knowledge to develop, improve, and reinforce the strategies, structures, and processes that lead to organizational effectiveness.
Term
Unfreezing
Definition
Realizing that current practices are inappropriate and that new behavior must be enacted.
Term
Performance Gap
Definition
The difference between actual performance and desired performance
Term
Moving
Definition
Instituting the change
Term
Force-Fiels Analysis
Definition
An approach to implementing Lewin's unfreezing/moving/refreezing model, involving identifying the forces that prevent people from changing and those that will drive people toward change.
Term
Refreezing
Definition
Strengthening the new behaviors that support the change.
Term
Make-or-buy Decision
Definition
The question an organization asks itself about whether to acquire new technology from an outside source or develop it itself
Term
Technical Innovator
Definition
Develops the new technology or has has the skills needed to install and operate the technology.
Term
Product Champion
Definition
Person who promotes the new technology throughout the organization to gain support and acceptance
Term
Three-stage model for motivating people to change
Definition
unfreezing/moving/refreezing
Term
Reactive change
Definition
responding to pressure
Term
proactive change
Definition
anticipating and preparing for an uncertain future
Term
Power Distance
Definition
The extent to which a society accepts the unequal distribution of power in organizations
Term
Two reasons for new business failure
Definition

-risk

-economic environment 

Term
5 key factors in a good business plan
Definition

-the people

-the opportunity

-the competition

-the context

-the risk and reward

Term
1 of 8 Steps for change
Definition
Create a sense of urgency
Term

1 of 8 Steps for change

Definition
Create a guiding coalation
Term

1 of 8 Steps for change

Definition
Develop a communicate a vision and strategy
Term

1 of 8 Steps for change

Definition
Empower Employees
Term

1 of 8 Steps for change

Definition
Generate short term wins
Term

1 of 8 Steps for change

Definition
Consolidate gains and produce more change
Term

1 of 8 Steps for change

Definition
Anchor the new approaches in company culture
Term

1 of 8 Steps for change

Definition
Monitor progress and adjust vision as needed
Supporting users have an ad free experience!